Tag Archives: dental benefits
Delta Dental of Arizona employee during customer service week 2020

Customer Service Week: Meet the Delta Dental ‘Dream Team’

10/05/2020 Written by Brokers , Dentists , Members

  The Delta Dental of Arizona customer service ‘Dream Team’ is full of A-list players who create value every day by providing support to our members, dentists, brokers, and internal teams. They’re true dental benefits experts who can help answer any question and field any curveball, so you’ll always feel like you have someone in […]

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dentist using ipad for teledentistry appointment with patient

Using Teledentistry to Manage Oral Health

09/30/2020 Written by Brokers , Members

Due to the COVID-19 pandemic, dentists have taken precautions to protect patient health, either by closing their offices temporarily or by establishing certain guidelines for providing care. You, your dentist and the dental staff need to adapt to new ways of interaction to ensure safety during the pandemic. Dental office teams are focused on infection […]

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Headshot of female implementation consultant smiling

Meet the Team Behind the Teeth: Q&A with Rachel Day, Implementation Consultant at Delta Dental of Arizona

08/24/2020 Written by Brokers

The job title “implementation consultant” might sound a little foreign to those who aren’t in the insurance industry. But folks who do this job make sure that companies large and small have everything they need to get their benefits package up and running. As such, it’s no surprise that stellar project management and communication skills […]

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Keeping Employees Healthy While Working From Home

How Voluntary Benefits Help Small Businesses Stay Productive

07/27/2020 Written by Brokers

If you are a small business who is still struggling during this unprecedented time, you are not alone. According to a new Goldman Sachs survey, 96% of small businesses have been impacted by COVID-19. As the effects of the coronavirus pandemic continue to linger, small business owners must decide where to spend their limited resources […]

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two older adults looking at a computer screen for information

What is COBRA Insurance?

07/22/2020 Written by Brokers , Members

“COBRA” stands for Consolidated Omnibus Budget Reconciliation Act and is a 1985 federal law to provide relief for those who experience a job loss, or other qualifying event, allowing them to continue their existing medical, vision and dental insurance coverage for a limited period – typically 18 months after the final day of employment. In […]

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headshot of professional woman looking at the camera and smiling

Meet the Team Behind the Teeth: Q&A with Jolean Fleck, Director of Human Resources at Delta Dental of Arizona

05/21/2020 Written by Brokers , Members

Many people think human resources is all about policies and procedures. But it’s more complicated than that. We sat down with our own director of human resources, Jolean Fleck, to learn about her philosophy behind talent management and why she’s more focused on employee engagement than Excel spreadsheets.  JA: In a nutshell, tell us a […]

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Traveling businessman sitting typing on his laptop looking out over massive rock canyon thinking about his employee benefits.

Attract Top Talent in a Competitive Market by Offering Dental Insurance

03/23/2020 Written by Brokers

Move aside fancy coffee machine and free snacks. Hiring top talent in a competitive job market takes more than perks, it takes real employee benefits. Workers are moving to Arizona and they care about more than ping pong tables in the office. About 60% of workers say benefits are a big factor in their decision […]

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Delta Dental of Arizona Customer Service Team

Delta Dental Customer Service: Your Smile Power Support Team

10/04/2019 Written by Brokers , Dentists , Members

When you call Delta Dental of Arizona (DDAZ) with a dental benefits question, there’s an entire team of friendly people ready to help. They’re passionate about helping you understand and use your benefits–and often go the extra mile to do so. For Customer Service Week, we’re taking the opportunity to highlight a few of our […]

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Man and woman smiling on train platform, not worried about using dental benefits while traveling.

Using Your Dental Benefits While Traveling

05/10/2019 Written by Members

A dental emergency can happen any time. Learn how to use your dental benefits while traveling in the United States and out of the country.

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Does copay go towards deductible

Dental Insurance Decoded: Copays and Deductibles

10/24/2017 Written by Members

Deductible and copay—you probably know these insurance terms impact cost. But insurance terms aren’t easy to understand, and when you layer one on top of the other, it gets even more complex. How do the two terms work together? And does copay go towards deductible? Let’s start by defining the terms. A copay is what […]

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