Here at Delta Dental of Arizona, we make it a priority to provide exceptional customer service to our members, dentists, group administrators, and brokers when you call in with questions or concerns. To save you time, our interactive voice response system allows you to access eligibility and claims information over the phone and it helps […]

A Guide to Delta Dental of Arizona’s Customer Service Phone System

Women’s Equality Day: A Celebration of Female Leadership
Over 100 years ago today, the 19th amendment to the constitution was certified, granting women the right to vote. Today we recognize this important milestone in history with Women’s Equality Day. It’s not only the right to vote that we celebrate and remember each year—this day calls attention to women’s continuing efforts toward full equity […]

Rethinking Employee Benefits After COVID-19
The COVID-19 pandemic damaged every part of life. From families dealing with personal tragedy to struggling local economies, this virus impacted every person and every industry in some way. But as vaccines and disease management rules roll out, company leaders are starting to think about return-to-work plans. For business owners in Arizona, the short-term outlook […]

4 Steps to Help Employees Budget for Dental Care
Taking better care of one’s health and sticking to a budget top the New Year’s resolution charts each year. As an employer, you may be resolving to help your employees work toward these goals. It’s no secret that a healthier and happier workforce can help your company reach its yearly goals too! One way to […]

Help Young Employees Realize the Benefits of Dental Benefits
For many young folks, entering the workforce as a full-time working adult is both exciting and daunting. The sudden access to more money, more responsibility and more choice can be overwhelming. Young workers are not only navigating the ins and outs of the working world, but they’re often asked to make decisions about their benefits, […]

Customer Service Week: Meet the Delta Dental ‘Dream Team’
The Delta Dental of Arizona customer service ‘Dream Team’ is full of A-list players who create value every day by providing support to our members, dentists, brokers, and internal teams. They’re true dental benefits experts who can help answer any question and field any curveball, so you’ll always feel like you have someone in […]

Using Teledentistry to Manage Oral Health
Due to the COVID-19 pandemic, dentists have taken precautions to protect patient health, either by closing their offices temporarily or by establishing certain guidelines for providing care. You, your dentist and the dental staff need to adapt to new ways of interaction to ensure safety during the pandemic. Dental office teams are focused on infection […]